Help Center
Frequently asked questions and support resources.
How do I book a diagnostic?
Click 'Book Diagnostic Now' on the homepage or navigate to the Booking page. Follow the 4-step wizard to select your vehicle, describe symptoms, choose a service, and schedule a time.
What areas do you serve?
We currently serve Canyon Lake, San Antonio, Austin, New Braunfels, San Marcos, and surrounding areas in the Texas Hill Country.
How do I view my diagnostic report?
Reports are available in your dashboard under 'Diagnostic Reports' once completed. You'll receive an email notification when your report is ready.
Can I cancel or reschedule?
Yes. Visit your Appointments page in the dashboard to manage bookings. Cancellations within 24 hours may incur a fee.
Do I need to be present during the diagnostic?
Not necessarily. Many customers leave their vehicle with us. We'll send you the report digitally when complete.
How do I reset my password?
Click 'Forgot password' on the login page and follow the email instructions.